The Decline of Sears

Assignment Workload:

• This Assignment comprise of a short Case.
• Assignment is to be submitted by each student individually.

Assignment Purposes/Learning Outcomes:

After completion of Assignment-2 students will able to understand the

LO 1. Identify and explain the concept of management, functions, roles and skills of a manager (Lo1.1)

Assignment-1

• Please read the case “The Decline of Sears” on Page number 73, Chapter 2 “Management Theory” available in your textbook/e-textbook “Management: A Practical Approach” 9^th edition by Kinicki, A., & Williams, B., and answer the following questions in about 500 words:

Assignment Question(s):(Marks 5)

• What is the underlying problem in this case from Edward Lampert’s perspective?
• What are the key causes of Sears’ decline?(
• To what extent did sears use a total Quality Management perspective in running the business?