Part III. Resolution Plan: 40 points, due on Canvas by Sunday December 6th at
Assume that you have already been asked to be the facilitator of the conflict resolution process,
the lead facilitator of the meetings, and the mediator of the issues in dispute identified in Part 2
of the term paper. Reminder: you are an unbiased third-party facilitator, the resolution process
expert. You provide them a process for them to develop a mutually agreeable resolution. You
are NOT a technical expert or arbitrator handing down a solution for them. Taking that thirdparty role, prepare a detailed dispute resolution plan for the conflict scenario that you have
selected and assessed. This plan may be for a subset of the issues in dispute: those that you
assess would benefit from ADR and have a high potential for being resolved using the process
Please keep your written conflict resolution plan to a maximum of 8-10 pages (double-spaced)
of well-organized text (the 8-page limit does not include references, tables or figures). Brevity
and clarity will be handsomely rewarded.
You MUST include the following sections in your written report:
1. Pre-meeting Plan. Provide a detailed plan for your activities before bringing the disputants
together. Your pre-plan should address the questions below as appropriate for the style of
dispute resolution you design.
o What independent research will the mediator need to do?
o Will there be meetings with the disputants before the mediation?
o How will the disputants be prepared for the face-to-face meeting?
o How will consensus be reached on the means and methods of the mediation?
o Where will the meeting take place?
o How will the space be configured?
2. Meeting Plan Agenda. Provide a detailed agenda for your activities during the entire
mediation. Your plan agenda should be chronologic by day and detailed down to the hour.
There should be intended outcomes for each day and defined steps to move the disputants
towards those immediate, intermediate, and ultimate goals.
Your Plan Agenda must outline a logical process and MAY include the following:
o Opening statement
o Summary of pre-meeting process and outcomes
o Goals for the day – “By the end of this day the disputants will understand ___/ be
able to identify___/clearly prioritize____.
o A defined series of process steps and activities for each goal
o Process check-ins
o Summaries of progress
o Gradient of agreement
o Items of consensus
o Parking lot items
o Preview of next day plans
o Requests for Information
o Homework assignments
o Closing statement
The meeting plan strategy should include thresholds reached, or milestones achieved, which move the process to the next step or signal the end of this phase of conflict resolution.
3. Process for Formalizing Agreements. Describe the process for developing and formalizing agreements on issues that have reached an appropriate level of consensus or resolve. Also be specific about a process for how to deal with issues for which resolution was not reached. Again, you may select more than one approach for formalizing agreements commensurate with the process design, including principles adopted, memoranda of understanding, non-binding agreements, binding agreements, or a decision for non-action. Again, you may be reasonably creative here in projecting likely outcomes and having contingency processes in place
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