Quality function development

Description

The coursework should be no more than 5000words, excluding appendices, table of contents, table of figures and tables and reference table. (not including the House of Quality (HOQ descriptors). There should be no appendices. You may use any other Quality tools that may aid you in this assessment 1. Describe a process/system/service of your choice.  2. Brainstorm and describe the ‘What’s’ and ‘How’s’ (14-20 of each). If you are omitting any of these from your HOQ, then explain why.  3. Construct a HOQ for this process/system/service. Clearly describe each part of the HOQ with respect  to  your  process/system/service.  For  any  part(s)  of  the  HOQ  which  cannot  be  done because of lack of information, confidentiality, etc., complete the part(s) with simulated information and describe how data would be collected to complete the missing part(s).  4. Detail outcomes, recommendations and conclusions based on your HOQ. Prepare a report describing the catastrophic failure of the system structured by: 1. Describe a process/system/service of your choice. (10%) 2. Brainstorm and describe the ‘What’s’ and ‘How’s’ (14-20 of each). If you are omitting any of these from your HOQ, then explain why. (20%) 3. Construct a HOQ for this process/system/service. Describe each part of the HOQ with respect to your process/system/service. For any part(s) of the HOQ which cannot be done because of lack of information, confidentiality, etc., complete the part(s) with simulated information and describe how data would be collected to complete the missing part(s). (40%) 4. Detail outcomes, recommendations and conclusions based on your HOQ. (30%) Quality Function Deployment (QFD) This assignment is a House of Quality and Quality Function Deployment exercise. You are required to select a large company, staffed with a minimum of 250 employees. The coursework should be no more than 5000 words, excluding appendices, table of contents, table of figures and tables and reference table. (not including the House of Quality (HOQ descriptors). There should be no appendices. You may use any other Quality tools that may aid you in this assessment. I would like this to be done to a high standard as it accounts for a large part of my grade. I would ideally like this to be linked to something in the motor trade ( i.e bmw manufactturing)