What would be the best way for HR to address the senior leaders’ concerns about turnover?

Question 2: What would be the best way for HR to address the senior leaders’ concerns about turnover?

  1. Tell senior management that HR will ask the hiring managers why so many positions are open to determine the cause of the turnover.
  2. Tell senior management that HR will do an analysis of the current turnover rate across fiscal years to determine if the turnover rate has changed drastically.
  3. Tell senior management that HR will meet with hiring managers about projecting hiring needs more effectively.
  4. Tell senior management that HR will benchmark the company’s experiences against those of similar companies to determine if its situation represents an industry-wide trend or is an isolated occurrence.

Option 2 is best because the turnover analysis would be specific to the organization and could lead to actionable response within the organization. Option 4 is the next-best option because analyzing an industry-specific turnover rate (rather than organization-specific) delivers explanatory information but is less immediately actionable than Option 2. Both these options represent use of the Critical Evaluation competency. Options 1 and 3 are not acceptable answers because they do not draw on any specific metric for senior leaders to observe.

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