MBA 531: Human Capital Org Performance

Need an 3 headers Abstract, background and organizational issues for an analysis of UNited Airlines exploring A 2010 Merger Caused Mistrust Between Staff And Management, saftey and customer service.  The focus of the paper must be analytical and not merely descriptive. The analysis will result in a description of the organizational problem, evidence to support the diagnosis.  I have included a sample of what I am looking for as well as a link where to find the issues listed above.  PLease use citations/sources that are scholarly articles peer reviwed when possible. And make sure they are from 2016 to current. (Other then the link below)

https://www.thetravel.com/24-glaring-problems-with-united-airlines-that-execs-hide-from-the-public/#:~:text=24%20Glaring%20Problems%20With%20United%20Airlines%20%28That%20Execs,Are%20Always%20A%20Possibility.%20…%20More%20items…%20

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