You have been assigned the task as Marketing Manager to scan social  media web sites and try to mitigate the negative consumer postings from a  recent crisis. Explain how organizations use social media to  communicate with their consumers through a crisis and evaluate how the  negative comments were handled by the organizations. Assess a  recommendation for better communication and explain why.

The paper

• Must be two to four double-spaced pages in length (not including  title and references pages) and formatted according to APA style as  outlined in the Ashford Writing Center. (Links to an external site.)Links to an external site. 
• Must include a separate title page with the following:
   
  • Title of paper
  • Student’s name
  • Course name and number
  • Instructor’s name
  • Date submitted
• Must use at least two scholarly sources in addition to the course text.
• Must document all sources in APA style as outlined in the Ashford Writing Center.
• Must include a separate reference page that is formatted according to APA style as outlined in the Ashford Writing Center.

 Ogden, J. R., & Ogden, D. T. (2014). Integrated marketing communications: Advertising, public relations, and more [Electronic version]. Retrieved from https://content.ashford.edu/