Consumer motivation, emotion, and involvement Consumer perception, biases, and sensory marketing Consumer values, person

Your submission must include one entry for SIX of the following:

  1. Consumer motivation, emotion, and involvement
  2. Consumer perception, biases, and sensory marketing
  3. Consumer values, personality, and self-concepts
  4. Consumer learning, memory, and nostalgia
  5. Consumers’ culture and meaning transfer
  6. Attitudes—Consumer attitude Know-Feel-Do Models

Your journal should provide a detailed description of the consumer information processing and/or decision making event. Use of correct, relevant terms related to the topic is REQUIRED. Underline the terms used. Journal entries will be judged on the quality of their content and the professionalism of the thoughts and ideas expressed. 

Journal entry title example: Module 3: Perception Processes while Grocery Shopping

Journal entry outline (All 3 sections below must be included in your paper):

1. Summary

  • A brief (2-3 sentence) description of your consumer behavior experience (what happened, where, when, with who) and the consumer behavior/consumer psychology concepts that you will discuss in reference to your experience. For example: Last week as I grocery shopped at Publix with a friend around lunch time, we noticed the aroma of fresh baked bread throughout the store. This affected my perception of the store and increased my attention to the bakery items.

2. Consumer Behavior Experience

  • A detailed (1-2 paragraph) explanation of the consumer behavior processes you used and/or that were triggered by stimuli in your environment. For example, The fragrance of the bread exceeded my sensory threshold and caused me to retrieve from memory images of delicious, warm fresh-baked bread…My attention to ready-to-eat foods caused a  perceptual bias that made everything in the bakery seem delicious and desirable…
  • Suitable experiences include, but are not limited to: brick-and-mortar retail shopping, radio ads, customer service, online shopping, magazine/radio/billboard/facebook ads, product usage, product sampling, vending machine purchase, salon/nail spa/spa/barber service, salesperson interaction, etc.

3. Conclusion

  • A brief (1 paragraph) description of the implications of your consumer behavior experience for marketing strategy, ethics, and/or consumer well-being.

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