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Chapter 7

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Essentials of Business Communication
Author:Guffey
Edition:11th
Digital Edition
Duration: 180 Days

DIGITAL ACCESS INFORMATION: To access your digital selection, simply click on the Access URL and follow instructions

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Access Code: RMUUTYGKWREBNN64
Students have three assignments to complete during class time:
  • Implying Bad News (pg. 209) – for 25-27, rewrite the passages so that the bad news is implied (de-emphasize the bad news).
  • 7.1 Request Refusal (pg. 210) – list at least five weaknesses (and provide examples from the letter).  Do NOT rewrite the letter.
  • 7.2 Bad News to Employees (pg. 210-211) – list at least five weaknesses (and provide examples from the email).  Do NOT rewrite the letter.
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