Discussion 2
Cox, S. & Cohen, S. (2015). Essential skills for nurse managers. Danvers, MA: HCPro.
For this discussion, please read Cox chapters 21 & 22. Watch the video on IHI, What Happened to Josie? Finally, read the case study from When Things Go Bad. (both links are below for your convenience)
Answer these questions for your initial posting:
Include at least two citations and references in your initial discussion posting. One of the citations should be from the weekly class readings. Use APA format (intext citations and reference list). Respond to a minimum of two other classmates regarding their post. Your responses to peers should be substantial. Substantial postings are more than just saying "I agree." Substantial postings add to the point made, provide more information, ask a probing question, or share an experience. See the discussion grading rubric.
What Happened to Josie? From IHI Open School.
http://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities/WhatHappenedtoJosieKing.aspx
Harvard Hospitals. (2006). When things go wrong: Responding to adverse events. Massachusetts Coalition for the Prevention of Medical Errors http://www.macoalition.org/documents/respondingToAdverseEvents.pdf
pg 28,29.
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