you are required to seek waiting line management approaches or strategies using technology. You may find how technologies facilitate waiting line management by doing research online, or you may already have encountered many technologies adopted for this purpose in your life
Please share at least ONE finding or personal experience in the post, explain how the approach works by connecting them to theories introduced in the Waiting Line Management topic. Specifically, if a technology approach is adopted to make the waiting time shorter, please indicate what directions it follows (the wait reductions are introduced on slide 13 of Lecture 14). If the technology is used to improve the waiting experience, please indicate which psychology of waiting principle it is linked to. And comment on its effectiveness and make improvement suggestions, if any.
The initial post should contain the three content components listed below. Any missing or incomplete content component results in a penalization.
One finding or personal experience
Explanation for the technology approach by connecting it to course theories
Comment on the effectiveness of the technology approach and any possible improvement suggestions
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