Hospitality Management Assignment

Task:  

In order to complete this assignment, you will execute the following. Please refer to “formatting Journal Assignment” on how to write this assignment. 

Task 1

Watch the Ted video This is Your Brain on Communication. (Video Length 14:51)

Link: https://www.youtube.com/watch?v=FDhlOovaGrI

  • Share your thoughts on what Uri Hasson teaches regarding human alignment. 
  • What are the workplace implications of our separate perceptions and the need for common ground and shared beliefs to achieve communication alignment?
  • How will this knowledge help you as a manager?

Task 2

Complete Self-Assessment 10.1 (I have done this part, see attached file)

  • After youve reviewed your results and interpretation answer the following questions: 
    • What does this assessment tell you about your listening skills?
    • What might you do differently that will help you be a better employee and a better manager?

Task 3

Final journal entry section:

  • Thinking about this chapter and the learning, what is the most important learning you take with you from the perspective of you as a person? Explain.
  • Thinking about this chapter and the learning, what is the most important learning you will take with you into a management role? Explain.


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